Managing Benefits Vendors
There are many things for a PEO to consider when managing benefit plans, whether it’s the PEO’s plan or a client-sponsored plan. With offices in Florida, North Carolina, South Carolina, and an affiliation in Europe, Landrum Human Resources Companies administers or manages about 11,000 employees, with more than 8,000 of those employees enrolled in one or more benefits plans, including retirement, medical, dental, vision, and various supplemental disability plans. An instrumental and integral part of managing employee benefit plans is choosing vendors wisely. We all know that vendors can make our lives easier or drive us to the brink of insanity! That’s why choosing each vendor is so important. Customer service, in this era of cost-cutting, is as critical as the fees/premiums a vendor charges. You will find that if a client owner can’t access his health benefits and get a claim resolved, at that moment, it will not matter how much you saved him in premiums—he will not be happy with you.