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Event Overview

NAPEO Community Conversation - HR - 9/24/24

Sep 24, 2024
03:00 PM - 04:00 PM EST/EDT
Location:

Are you an HR professional looking for engagement and networking opportunities? Come join the HR Community Conversation, where we invite HR professionals within the PEO industry to engage in an open, insightful conversation that will foster connections and help us gauge your unique needs and interests so we can create the content you're looking for.

As the PEO industry continues to evolve, it is crucial for HR departments to align their scope of services, organizational structure, and performance metrics with the changing needs of clients and the dynamic business landscape. This month's meeting will delve into strategies for optimizing PEO HR operations to deliver maximum value and drive business success.

Key topics to be discussed include:

  • Scope of HR Services: Defining the comprehensive range of HR services offered by PEOs, from core functions like payroll and benefits administration to strategic services such as talent management, training and development, and HR consulting.
  • HR Organizational Structure: Exploring effective structural models for PEO HR departments, including centralized vs. decentralized approaches, functional alignments, and resource allocation to support scalability and efficiency.
  • Key Performance Indicators (KPIs): Identifying and implementing relevant KPIs to measure HR performance, client satisfaction, and the overall impact on the client's business. This includes metrics related to compliance, employee engagement, turnover rates, and cost savings.
  • Service Level Agreements (SLAs): Establishing clear SLAs that outline the expected service levels, response times, and performance standards, ensuring transparency and accountability in service delivery.
  • Continuous Improvement: Fostering a culture of continuous improvement within PEO HR departments, encouraging innovation, feedback loops, and ongoing refinement of processes and services.

These are meant to be interactive sessions, so arrive ready to be on camera and with any questions or discussion items you might have on the topics. We look forward to seeing you there!